We have answered some common questions for you.


Most frequent questions and answers

Every person has a different journey through therapy. Each appointment is approximately 50–60 minutes long but the number of sessions required for every individual varies and is largely dependent on the nature of the goals and issues outlined in the initial consultation. On average, people attend between six and ten sessions for a short-term or brief intervention. We provide regular reviews and feedback to keep you involved in the treatment process.

Some people work with a psychologist to develop coping strategies to reduce or manage symptoms of mental illness. This type of work can be short to medium-term, but may also require less frequent check-ups over a longer period of time to deal with any setbacks and prevent relapse.

Others engage in therapy to understand long-standing patterns of behaviour or thinking that may stem from childhood experiences, or to receive ongoing support. While this type of work typically occurs over an extended period of time, again, this is dependent on client preferences.

For others however, therapy may simply be something they engage with on a one off basis or for a small handful of sessions to deal with a specific issue or chat through a particular concern. Although a specific problem or challenge is typically what brings people to a psychologist – at least initially – therapy can be a wonderful space for ongoing growth and self-development.

No. Most people will experience stress and struggle at some point in their life, simply due to the daily demands of living. Psychologists can help with supporting you and also build better coping mechanisms in order to deal with any stress or issues you’re faced with moving forward.

At Mindset Consulting, we believe therapy is an investment towards a better life. Most services are eligible for a rebate under major health funds or Medicare. If you do not have any health subsidy entitlements, please get in touch to discuss short-term therapy options. Our solutions-focused approach to treatment means that you can still benefit during times of crisis where we provide immediate support to help you better deal with any issues you may be facing.

Every practice is different but here is a brief overview of how we tend to work at Mindset Consulting:
At the beginning of your first session, your psychologist will run through any important paperwork with you, including a consent form that covers issues such as confidentiality and fees. If you have been referred by a GP or psychiatrist, we will also discuss the details of your Mental Health Treatment Plan at this stage. The remainder of the session is spent discussing the issues that have brought you to therapy. As well as developing a thorough understanding of your concerns, your psychologist will also explore relevant details in regards to your family history, social relationships, work situation and any past counselling you may have done. This information helps to form a better understanding of what may be triggering for you and allows for deeper, more collaborative work in future therapy sessions.

Psychologists are health professionals who work in a range of areas including clinical, health, neuropsychology, sports, forensic, organisational and community settings. To become a fully registered psychologist you must undertake an undergraduate degree, an Honours degree and complete at least two years of supervised training and further education in the field of psychology – either a Masters or Doctorate degree. Psychologists assist people with everyday concerns such as stress and relationship difficulties, as well as mental health issues. Psychologists use ‘talk therapies’ to support people and help them develop the necessary coping strategies they need to prevent ongoing issues. There are a large number of research studies supporting the effectiveness of psychological therapy.

Psychiatrists, on the other hand, have completed a medical degree and done further training and study related to the medical diagnosis and treatment of mental illness. Psychiatrists specialise in the medical treatment of mental illness and are able to prescribe medication. Some psychiatrists also combine therapy with medication.

Counsellors can come from a broad range of backgrounds with various levels of training. Currently in Australia, the term ‘counsellor’ is not protected. This means that anyone can refer to themselves as a counsellor. Having said this however, many counsellors have undertaken training and formal education – ranging from a Diploma to a Masters degree.

If you have a referral from a GP or psychiatrist for a Mental Health Treatment Plan, you will be eligible to receive a Medicare rebate of $124.50 when seeing a clinical psychologist, for up to 10 sessions per calendar year.

Some private health insurance plans include psychological counselling as an extra. To find out if you are eligible for a partial rebate, we recommend getting in touch with your insurance provider for more information.

You will need to make an appointment with your GP who will assess whether you are eligible for a Mental Health Treatment Plan. In order to claim the Medicare rebate, you will need to bring a copy of your Mental Health Treatment Plan to your first appointment.

No. While you do not need a referral to make an appointment, if you decide to go ahead without referral from your GP or a psychiatrist, you are required to pay the full fee for each session out of your own pocket.

All the information that you disclose within a session is confidential. There are only two exceptions to this rule: firstly, if you are at risk of harm to yourself or someone else; and secondly, if your sessions are subject to court orders. In either instance, your psychologist will discuss these scenarios with you.

Free resources

If you are in search of support, there are a number of free resources available in Australia where you can seek out additional help: